📜 Terms & Conditions

Welcome to Carrie Ellen Designs! By purchasing or downloading any digital embroidery or artwork files from our website, Etsy store, or any affiliated platform, you agree to abide by the terms and conditions outlined below. These terms apply to all purchases and downloads of digital products from our shop.

1. 📦 Digital Product Use

All designs are digital files only. No physical items will be shipped.

Upon purchase, you receive a non-exclusive, non-transferable license to use the files for personal and/or limited commercial use, subject to the following conditions:

✅ Allowed Uses:

Use on personal items or gifts

Use on physical products for small-scale commercial sales (e.g., embroidered items sold on Etsy, craft fairs, or small online shops)

❌ Prohibited Uses:

Reselling, sharing, or distributing the digital files in any form

Claiming the design as your own

Uploading or selling the file or a derivative on any file-sharing platform or digital marketplace

Using the design in mass production or print-on-demand services (unless you’ve obtained written permission)

2. ⚠️ Copyright & Ownership

All artwork, designs, and embroidery files are © Carrie Ellen Designs and remain the intellectual property of the creator. Purchasing a file does not transfer ownership or grant you exclusive rights.

3. 📧 Refunds & Cancellations

Due to the nature of digital files, all sales are final. Refunds, exchanges, or cancellations are not available once a file has been downloaded or delivered.

If you encounter a problem with your file, please contact us immediately so we can help resolve the issue.

4. 📂 File Delivery

Files will be delivered via:

Direct download after purchase (Shopify, Etsy, etc.)

Email or download link for custom embroidery files

It is your responsibility to back up your files. Replacement files can be resent upon request if proof of purchase is provided.

5. 📄 Custom Design Terms

If you’ve commissioned a custom embroidery or digital art file:

A preview or proof will be provided prior to final delivery

Minor revisions are included as part of your purchase

Additional revisions may incur an extra fee

Final files will be delivered in the format(s) agreed upon

Custom designs are still protected under copyright unless otherwise negotiated.

6. 🛒 Licensing for Larger Use

Interested in using our designs for mass production, licensing, or resale integration? Please contact us for extended licensing options.

7. ✉️ Contact Us

Have questions or concerns? We're happy to help.

📧 Email: CarrieEllenDesigns@gmail.com

By purchasing, downloading, or using any digital file from Carrie Ellen Designs, you acknowledge and agree to these terms and conditions.

✨ Custom Machine Embroidery Design Services

 

Professional Digitizing by Carrie Ellen Designs

Digitizing is the intricate art of converting your artwork into a file format that tells an embroidery machine exactly how to stitch your design in thread. At Carrie Ellen Designs, every file is hand-digitized with precision to ensure minimal jump stitches, trims, and thread changes — which not only improves the final quality but also reduces production time and costs.

🎯 Why Choose Carrie Ellen Designs?

• Hand-Digitized Precision – Every design is interpreted and created by me with expert care.
• Efficient Stitching – Optimized to reduce thread changes, trims, and jumps.
• Flat-Rate Pricing – Forget paying by stitch count! I offer a budget-friendly flat-rate based on your specific design and artwork.
• Quick Turnaround – Most designs are completed within 24 hours, and same-day service is available depending on complexity.
• Satisfaction Guaranteed – If your file doesn’t sew out as expected, I’ll make necessary adjustments — your satisfaction is my priority.

🧵 What to Provide with Your Digitizing Request:

Please include the following when reaching out:

• Your Name and Billing Address
• Preferred E-mail Address
• Machine Format Needed (e.g., PES, DST, EXP, JEF, VP3, etc.)

Not sure? I’ll send a DST file by default — compatible with most machines and software.

• Final Embroidery Size

Let me know your desired sew-out dimensions. If you need multiple sizes, just say so!

Note: Most designs can be resized up to ±10%, depending on density adjustments.

Every embroidery machine is different — I get it! If your file doesn’t stitch perfectly on the first go, I’m here to help make it right. I take pride in customer satisfaction and open communication, and I won’t consider a job complete until you’re happy with your design.

And rest assured:

• Your files and artwork are never shared without your permission.
• All personal information is used solely for billing and communication purposes.

After you approve the project quote:

• An invoice will be sent via e-mail (payable by major credit cards, PayPal, or Venmo)
• Your digitized design will be delivered in a zipped file or via secure download link

Have a design in mind? Let’s bring it to life!

📧 Email: CarrieEllenDesigns@gmail.com

Current Sales & Promotions

Save on your favorite custom apparel and gifts with our exclusive discount codes!

Active Discount Codes

Using the site menu, view our active Sales and Promotions to see current discounts

 

How to Use Your Discount Code

Simply enter your code at checkout to apply your discount. Codes cannot be combined with other offers unless specified.

Stay Updated

Check back regularly for new promotions, seasonal sales, and limited-time offers on custom print-on-demand products!

🗂️ How to Unzip a File – Quick Guide for Digital Downloads

When you purchase digital embroidery files, SVGs, or design bundles from Carrie Ellen Designs, they are delivered in a compressed .ZIP file format. This allows for faster downloading and organized delivery of multiple files. Before using your new designs, you’ll need to unzip (extract) the files to access your embroidery formats or printable artwork.

Here’s a simple step-by-step guide to help:

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✅ For Windows Users:

1. Locate the ZIP file in your "Downloads" folder or the location you saved it.

2. Right-click on the ZIP file.

3. Select "Extract All..."

4. Choose the destination folder where you want the files to be saved.

5. Click "Extract" — your unzipped files will appear in the selected folder.

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✅ For Mac Users:

1. Double-click the ZIP file.

2. Your Mac will automatically extract the contents into a folder with the same name.

3. Find your unzipped files in the same location as the original ZIP file.

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✅ For iPhone/iPad (iOS 13+):

1. Tap the ZIP file in your Files app.

2. The file will automatically unzip, and a folder will be created in the same location.

3. Tap the folder to view your embroidery files or clipart.

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✅ For Android Devices:

1. Download and install a free app like “Files by Google” or “ZArchiver.”

2. Open the app and locate the ZIP file.

3. Tap it and choose "Extract" or "Unzip" to view the files inside.

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🧵 Need More Help?

If you're having trouble opening or using your files, feel free to reach out to us at CarrieEllenDesigns@gmail.com We're happy to help!