Digital Design Terms

📜 Terms & Conditions

Welcome to Carrie Ellen Designs! By purchasing or downloading any digital embroidery or artwork files from our website, Etsy store, or any affiliated platform, you agree to abide by the terms and conditions outlined below. These terms apply to all purchases and downloads of digital products from our shop.

1. 📦 Digital Product Use

All designs are digital files only. No physical items will be shipped.

Upon purchase, you receive a non-exclusive, non-transferable license to use the files for personal and/or limited commercial use, subject to the following conditions:

✅ Allowed Uses:

  • Use on personal items or gifts

  • Use on physical products for small-scale commercial sales (e.g., embroidered items sold on Etsy, craft fairs, or small online shops)

❌ Prohibited Uses:

  • Reselling, sharing, or distributing the digital files in any form

  • Claiming the design as your own

  • Uploading or selling the file or a derivative on any file-sharing platform or digital marketplace

  • Using the design in mass production or print-on-demand services (unless you’ve obtained written permission)

2. ⚠️ Copyright & Ownership

All artwork, designs, and embroidery files are © Carrie Ellen Designs and remain the intellectual property of the creator. Purchasing a file does not transfer ownership or grant you exclusive rights.

3. 📧 Refunds & Cancellations

Due to the nature of digital files, all sales are final. Refunds, exchanges, or cancellations are not available once a file has been downloaded or delivered.

If you encounter a problem with your file, please contact us immediately so we can help resolve the issue.

4. 📂 File Delivery

Files will be delivered via:

  • Direct download after purchase (Shopify, Etsy, etc.)

  • Email or download link for custom embroidery files

It is your responsibility to back up your files. Replacement files can be resent upon request if proof of purchase is provided.

5. 📄 Custom Design Terms

If you’ve commissioned a custom embroidery or digital art file:

  • A preview or proof will be provided prior to final delivery

  • Minor revisions are included as part of your purchase

  • Additional revisions may incur an extra fee

  • Final files will be delivered in the format(s) agreed upon

Custom designs are still protected under copyright unless otherwise negotiated.

6. 🛒 Licensing for Larger Use

Interested in using our designs for mass production, licensing, or resale integration? Please contact us for extended licensing options.

7. ✉️ Contact Us

Have questions or concerns? We're happy to help.

📧 Email: CarrieEllenDesigns@gmail.com

By purchasing, downloading, or using any digital file from Carrie Ellen Designs, you acknowledge and agree to these terms and conditions.